MD Nazmul Hassan
AI Engineer & Director of Engineering
Professional Summary
Results-driven engineering leader with 14+ years building scalable enterprise platforms and production Generative AI systems. Proven track record architecting agentic AI workflows, LLM orchestration (LangGraph, OpenAI, Anthropic, Azure OpenAI), and cloud-native SaaS products serving 20+ global B2B clients. Expert in CRM integration ecosystems, event-driven microservices, and leading high-performing engineering teams from prototype to AppSource-listed products.
Core Skills
Professional Experience
Director of Engineering
Nov 2021 — PresentDemandFarm Inc. · Pune, India
- Architected an agentic AI system transforming CRM data and call recordings into actionable account insights using LangGraph, Azure OpenAI, and Portkey AI Gateway.
- Created Account Central, a CRM-agnostic B2B Key Account Management platform listed on Microsoft AppSource; automated upsell/cross-sell discovery for sales teams.
- Designed scalable, modular ETL connectors for Dynamics 365, Zoho, HubSpot, Pipedrive, Outlook, Teams Transcripts, and Google Calendar — serving 20+ global enterprises.
- Implemented event-driven microservices with Apache Kafka and centralized observability via Prometheus & Grafana across distributed clusters.
- Led 20+ enterprise implementations and 10+ automation projects; drove 20+ VAPT cycles ensuring SOC 2 and ISO 27001 compliance.
Principal Product Engineer
Apr 2017 — Oct 2021DemandFarm Inc. · Pune, India
- Built enterprise Account Planner with Java Spring MVC, MySQL & AngularJS — finance heatmaps, org charts, and PowerPoint export for account reviews.
- Developed native KAM apps (Orgchart & Account Planner) for Microsoft AppSource with deep Dynamics 365 CRM integration via SDK and Web APIs.
- Shipped a modern React + Chakra UI web application; mentored 10+ engineers through code reviews and performance feedback.
- Delivered CRM connectors and event-driven integration workflows for 20+ global B2B clients.
Product Engineer
Jul 2013 — Mar 2017DemandFarm Inc. · Pune, India
- Customized SugarCRM CE into the original KAM prototype with planning, engagements, invoicing, and account dossier modules.
- Evolved prototype into a full product that secured angel investor funding and became the standalone entity DemandFarm.
Java Developer
Aug 2011 — Jul 2013Krishagni Solutions Pvt. Ltd. · Pune, India
- Enhanced caTissue / OpenSpecimen, a clinical biospecimen data management system, streamlining lifecycle management and translational research workflows.
- Tech stack: Java, Apache Struts, JavaScript, DHTMLX.
Key Projects
Kampanion AI — LLM Assistant for Key Account Management
LLM-powered assistant using LangGraph multi-step workflows for contextual account insights and role-aware recommendations. Stack: LangGraph, Azure OpenAI, Portkey Gateway, RBAC.
CRM Integration & Automation Platform
High-scale custom ETL pipeline with AWS SQS, Apache Kafka, n8n, Make.com, and Zapier. Bi-directional sync across HubSpot, Salesforce, Dynamics 365, Zoho, Pipedrive, Outlook, Teams, and Gong.
Account Central — CRM-Agnostic KAM Platform
B2B platform for sales leaders automating growth planning. Java 21, Spring Boot, PostgreSQL, React, TypeScript. Listed on Microsoft AppSource.
Education
Master of Science, Management Science
Department of Management Science, Aurangabad · 2011
Bachelor of Science
Indraprastha Engineering College, Ghaziabad · 2008
Certifications
Claude 101
Anthropic · 2026
Practical GitHub Copilot
LinkedIn Learning · 2025
Practical GitHub Actions
LinkedIn Learning · 2025
Redis Essential Training
LinkedIn Learning · 2024